Privacy Policy
This policy explains how we handle personal information. It is draft wording and requires review and approval by the firm before publication.
Information we collect
We collect personal information you provide to us directly, including your name, contact details and information about your circumstances, so that we can assess and act in relation to your enquiry or claim. In the course of a claim we may also collect health information and records from third parties with your authority.
How we use it
- To respond to your enquiry and assess a potential claim
- To provide legal services and conduct your matter
- To comply with our professional and legal obligations
- To communicate with you about your matter
Disclosure
We may disclose personal information to third parties where it is necessary for your matter — for example to insurers, medical providers, experts, barristers or courts — or where required by law.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access.
Access, correction and complaints
You may request access to, or correction of, the personal information we hold about you. If you have a privacy concern, please contact our office and we will respond.
Website use
Information submitted through the enquiry form on this website is used to respond to your enquiry.
Draft content: this page is general information only and requires review and approval by Andrews Injury & TPD before publication. It is not legal advice.